Show Article: Why the open items / demands doesn't appear in my transaction?
Receivables / Open Items are automatically generated with each transaction, if a payment term is set. By default, a payment term for all transactions is set in your account settings.
For each customer and for each agency its own payment term can be stored in the master data management in addition.
These default payment terms is set automatically when you create a transaction. It is important that the payment term must have at least a partial payment because of any partial payment an open item is generated: